Recently, I have been
experiencing conflict with someone in my personal life. One strategy that I have learned that may help
me resolve the conflict productively is the Win/Win Approach. “The win/win
approach is about changing the conflict from adversarial attack and defense, to
co-operation.” (Conflict Resolution Network, 2013) I think that if I try to make compromises and
see the situation from both perspectives then we will be able to come to a
win/win situation.
Another strategy that I
have learned that may help me resolve a conflict is to work on building a
empathy for one another. “Empathy is about rapport and openness between people.
When it is absent, people are less likely to consider your needs and feelings.
The best way to build empathy is to help the other person feel that they are
understood.” (Conflict Resolution Network, 2013) If I can work to show this individual that I
understand where they are coming from, then empathy will be built.
Resources:
Conflict Resolution Network. Retrieved from http://www.crnhq.org/pages.php?pID=12#skill_3
Good luck in resolving your conflict. It sounds to me like you are off to a great start. Compromise is often helpful in resolving stick situations.
ReplyDeleteJosie
I wish you luck in achieving a resolution for your conflict. While reading your post I was reminded about the win/win strategy and I am now rethinking how I might approach my own conflict.
ReplyDeleteI think that your focus is spot on. Focusing on letting the other person know that you understand where they are coming from will help you resolve conflict far quicker than trying to work your own position. I think it's easy to want to focus on being heard rather than listening
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ReplyDeleteI hope that you are able to end your conflict on a positive note. Coming to a compromise is a great way to lean. Listening to one another and taking into consideration both thoughts, ideas, comments and/or concerns of the other always play a big part.
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